Buyer Guarantee
Designed to give you full peace-of-mind, safety, and security
Customer Charter
Full Service Customer Care
we are available to assist you at any point in the ticket-buying process, whether you have questions about the event, venue, or seating options. We understand that attending live events is a special experience, and we want to make sure that you have all the information you need to make the most of it.
Safe and regulated
We pride ourselves on offering not just the widest choice, but also a safe and secure platform. We keep a close eye on site activity for our community's security - and the seller doesn't get paid, unless the buyer gets through the door. We promise to not only fulfil our own obligations in this area, but to continue working to raise the entire industry's standards
We've got you covered
Our 100% order guarantee means that if for some reason we can't get you in the door, we'll either provide replacement tickets - or a refund. And our customer services team will be there to support you every step of the way.
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